Privacy Policy

How we manage and protect your data

At The epic cake, we value your privacy as much as innovation. This policy details how we manage your data to empower our services.

1. Information We Collect

To operate and improve our systems, we collect the following types of information:

Identification Information: Discord User ID, Server IDs, usernames, and email (if provided).
Usage and Behavior Data (Extended Metrics): Detailed logs of executed commands, session duration, feature configuration, dashboard clicks, and navigation flows.
Technical Information: IP address, browser type, operating system, device information, and approximate geolocation.
User Content: Messages or data temporarily processed by our bots to fulfill a specific function (e.g., logging systems or moderation).

2. Tracking Technologies and Cookies

We use cookies, pixels, and similar technologies from providers like Google Analytics, Cloudflare, and proprietary tools to:

Analyze traffic trends and audience metrics.
Maintain the security of your session.
Understand the effectiveness of our marketing campaigns.

You can control the use of cookies through your browser settings, although this may limit certain functionalities.

3. How We Use Your Information

We use the collected data to:

Provide, maintain, and improve the infrastructure of the Services.
Develop new products based on usage trends (Data-Driven Development).
Detect, prevent, and address technical issues or fraud.
Comply with legal obligations.

4. Information Sharing with Third Parties

We do not sell your personal information. We share data only with critical infrastructure providers under strict confidentiality agreements:

Hosting and Computing: VPS/Dedicated Providers.
Analytics: Google Analytics, Cloudflare.
Payment Processing: Stripe, PayPal.
Legal Compliance: Competent authorities if we are required by a valid court order.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us through our official support. Please note that certain technical information is necessary for the provision of the Service and cannot be deleted without terminating your account.